Willl broadband telephone service work anywhere?

Broadband telephone service will work from anywhere in the world where there is high speed Internet access, even in the remotest parts of the world via satellite connections. (Q19)

Can I keep my broadband telephone service if I travel abroad?

Yes, in most of the cases you can keep your service and your phone number when you travel, domestically or abroad. All your calls will be treated the same way as if the calls were made home. For example, if you travel from Toronto to Hong Kong, you can take your service with you, plug into high speed Internet there, and make calls as if you were still in Toronto. (Q16)

Can I use my broadband telephone from a temporary location (e.g. vacation home)?

Yes, you can. You'll need to take the telephone adapter with you and install it in the new location but won't need to re-activate it. You will need a high speed cable modem or DSL Internet connection. Everything about your service, including your telephone number, login, and password will remain the same. (Q53)

What is meant by "selecting your area code"?

Broadband telephone customers are not limited to the local area code of the place where they reside. You can select any other area code, anywhere is the world, providing that the broadband telephone service provider operates in that particular area. (Q7)

Can I retain my broadband telephone service if I move?

Yes, you can keep your service and your phone number. You just need to have a High Speed Internet connection at your new location. (Q15)